Job Brief

We are looking for a Retail Clerk to join our team to ensure that customers have a satisfactory shopping experience and help customers check out after choosing the items they need from the store.

A Retail Clerk’s responsibilities include tending to the shopping needs of customers and answering any questions they might ask about products in-store or online before completing transactions with them.

Ultimately, you will work directly with clients and help them find items they need and process their purchases promptly.

Responsibilities

• Assisting customers with the selection of merchandise
• Greeting, interacting and monitoring customers to help the store in loss prevention
• Displaying and organizing products in a store for the customers to locate easily
• Listen to customers to gain a thorough understanding of what they need
• Make tailored recommendations based on customer needs
• Examine the sales floor to ensure merchandise is well-stocked, well-maintained and properly rotated
• Process, check and stock inventory to ensure deliveries are correct and of good quality
• Provide exemplary customer service throughout the shift
• Process business transactions, handle cash, process debit/credit cards and perform returns or exchanges

Requirements

• Proven work experience as a Retail Clerk or similar role
• Ability to perform basic math, writing and reading tasks without supervision
• Ability to comfortably stand for extended periods of time
• A high school diploma or equivalent is preferred