By using our platform, you agree to follow our Terms & Conditions, which are designed to protect your rights, our services, and the overall user experience.
| Platform | Recruitera ATS — Part of the Basharsoft Group |
| Operated by | Basharsoft Group |
| Applicable to | Employers and organizations subscribing to the Recruitera platform in Egypt |
| Applicable Law | Laws of the Arab Republic of Egypt |
| Last Modified | April 13, 2025 |
| Contact | support@recruitera.com |
| Language | Available in Arabic and English. The Arabic version prevails in case of conflict. |
These Terms and Conditions ("Terms") govern the access to and use of the Recruitera platform and related services by employers, companies, and organizations ("Subscribers") operating in or recruiting within the Arab Republic of Egypt. By registering an account, activating a subscription, or using any part of the Recruitera platform, the Subscriber agrees to be bound by these Terms.
Recruitera is a Software-as-a-Service (SaaS) Applicant Tracking System operated by Basharsoft Group, part of Basharsoft Group. These Terms comply with Egyptian law, including Law No. 151 of 2020 on the Protection of Personal Data, Law No. 12 of 2003 (Egyptian Labor Law), and the Egyptian Civil Code.
| "Recruitera" / "Platform" | The Recruitera SaaS applicant tracking system, including careers portals, pipeline management, evaluation tools, and related services operated by Basharsoft Group. |
| "Subscriber" / "You" | The company, organization, or legal entity that has registered an account and entered into a subscription agreement with Recruitera. |
| "End-User" | Any individual (e.g., HR team member, hiring manager, recruiter) granted access to the Subscriber's account on the Platform. |
| "Candidate" | Any individual who applies for a job through the Subscriber's careers page or is added to the Subscriber's talent pipeline via the Platform. |
| "Candidate Data" | All personal information, CVs, assessments, notes, and communications submitted by or relating to Candidates stored on the Platform. |
| "Subscription" | A paid or trial access agreement for the Recruitera Platform, including all ancillary services. |
| "Subscription Term" | The agreed period during which the Subscriber has active access to the Platform. |
| "Company Account" | The Subscriber's dedicated workspace within the Platform, containing all their jobs, pipelines, and Candidate Data. |
| "Subscriber Content" | All job postings, evaluation criteria, notes, templates, and data created or uploaded by the Subscriber or its End-Users. |
| "Basharsoft Group" | Basharsoft Group and its affiliates. |
| "Egyptian Data Protection Law" | Law No. 151 of 2020 on the Protection of Personal Data and its executive regulations. |
| "Working Day" | Sunday through Thursday, excluding Egyptian public holidays. |
Recruitera will make commercially reasonable efforts to ensure the Platform is available 24 hours a day, 7 days a week. Planned maintenance will be communicated in advance where possible.
Recruitera reserves the right to impose reasonable limits on storage and usage to ensure platform stability and availability for all Subscribers. Subscribers will be notified in advance of any such limits.
The Subscriber warrants that it is a legally registered entity in Egypt or has the legal right to conduct recruitment activities in Egypt, and that it is authorized to enter into this agreement. The Subscriber takes full responsibility for the selection and use of the Platform.
The Subscriber is responsible for maintaining the hardware, software, and internet connectivity required to access the Platform. Recruitera is not responsible for compatibility issues arising from the Subscriber's own infrastructure.
The Subscriber warrants that all account registration details are accurate and legally sufficient to identify the subscribing entity. The Subscriber must maintain the confidentiality of all login credentials and promptly notify Recruitera of any unauthorized access.
The Subscriber is responsible for all activities that occur through its Company Account, including all actions taken by End-Users. End-Users do not derive independent rights from these Terms.
The Subscriber must not:
One legal entity may not maintain more than one free Company Account. Multiple accounts may be consolidated under a single subscription with Recruitera's written approval.
The Subscriber is solely responsible for ensuring that all job postings comply with Egyptian Labor Law No. 12 of 2003, anti-discrimination regulations, and any other applicable Egyptian law. Recruitera does not review or verify the content of job postings before they are published.
Recruitera may distribute job postings through partner job boards and distribution channels, including those within the Basharsoft Group ecosystem. The Subscriber acknowledges that Recruitera does not control third-party distribution channels and cannot guarantee delivery, visibility, or applicant volume.
The Subscriber agrees not to post listings that contain inaccurate, misleading, or offensive information, hidden keywords, or that promote services rather than genuine employment opportunities.
The Subscriber agrees to indemnify and hold harmless Recruitera, Basharsoft Group, and their respective officers, directors, and employees from any claims, liabilities, or expenses arising from the content of job postings or the Subscriber's recruitment practices.
The Platform may provide features that allow the Subscriber to share candidate profiles or export Candidate Data. If the Subscriber chooses to share Candidate Data outside the Platform, the Subscriber acknowledges and agrees that:
If the Subscriber shares Candidate Data with external recruitment agencies, staffing firms, or other third parties for the purpose of filling a vacancy, the Subscriber assumes full responsibility for ensuring that such sharing is lawful, consented to by the Candidate where required, and governed by appropriate data-sharing agreements.
The Subscriber may export Candidate Data from the Platform for legitimate recruitment purposes only. Any exported data must be handled in accordance with the Egyptian Data Protection Law and must not be retained beyond the period reasonably necessary for the original recruitment purpose.
Recruitera reserves the right, at any time and without prior notice, to disable any data export or sharing feature if it determines that such use poses a security risk, violates these Terms, or violates applicable Egyptian law.
The Subscriber agrees to indemnify and hold harmless Recruitera and Basharsoft Group from any claims, fines, regulatory penalties, or expenses arising from the Subscriber's unauthorized, unlawful, or negligent sharing of Candidate Data, to the extent permitted by Egyptian law.
For all Candidate Data processed through the Platform in connection with the Subscriber's recruitment activities, the Subscriber is the Data Controller under the Egyptian Data Protection Law (Law No. 151 of 2020). Recruitera acts as a Data Processor on behalf of the Subscriber.
The Subscriber agrees to:
Recruitera will process Candidate Data only on the Subscriber's instructions and in accordance with these Terms. Recruitera will implement appropriate technical and organizational security measures to protect Candidate Data against unauthorized access, loss, or breach.
In the event of a security breach affecting Candidate Data, Recruitera will notify the Subscriber without undue delay, providing sufficient information to enable the Subscriber to fulfill its own notification obligations under applicable Egyptian law.
Upon termination of a Subscription, the Subscriber may export Candidate Data within 30 days. After this period, Recruitera may permanently delete all Candidate Data held under the terminated account. Recruitera will confirm deletion in writing upon request.
Subscription fees are as set out in the Subscriber's order or agreement. All fees are exclusive of applicable taxes. The Subscriber is responsible for all taxes, duties, or levies arising from the Subscription, except taxes on Recruitera's income.
Subscriptions are entered into for the term specified in the order (default: 12 months) and will automatically renew for the same duration unless either party gives written notice of non-renewal at least 30 days before the end of the current term.
Recruitera reserves the right to suspend access to the Platform if any fees remain unpaid after their due date, following written notice to the Subscriber.
Recruitera may adjust subscription fees at renewal with at least 40 days' prior written notice. Continued use of the Platform after the renewal date constitutes acceptance of the revised fees.
Fees paid are non-refundable except in the case of early termination by Recruitera without cause, or as otherwise required by Egyptian law.
All technology, software, databases, design, and platform content (excluding Subscriber Content and Candidate Data) are the exclusive property of Basharsoft Group and its licensors. No intellectual property rights are transferred to the Subscriber under these Terms. The Subscriber is granted a limited, non-exclusive, non-transferable license to use the Platform during the Subscription Term for the purposes described in these Terms.
The Subscriber retains ownership of all Subscriber Content. By using the Platform, the Subscriber grants Recruitera a limited license to process and store Subscriber Content for the purpose of delivering the Platform's services. This license terminates upon account deletion.
Recruitera may use aggregated, anonymized data derived from platform usage — including hiring trends, salary benchmarks, and skills demand data — to improve its products. Such data will not identify the Subscriber or any individual Candidate.
Recruitera will make commercially reasonable efforts to respond to all support requests within two Working Days. Support is available via the Platform's help center and by email at info@recruitera.com.
Recruitera reserves the right to modify, update, or discontinue features of the Platform at any time. Where a change may have significant negative consequences for existing use, Recruitera will provide advance notice where possible.
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE". RECRUITERA MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Recruitera does not warrant that the Platform will be uninterrupted, error-free, or that its use will result in successful hires.
To the maximum extent permitted by Egyptian law, Recruitera shall not be liable for any indirect, incidental, or consequential damages, including:
Recruitera's total aggregate liability for claims arising out of these Terms shall not exceed the fees paid by the Subscriber in the six months immediately preceding the event giving rise to the claim.
The Subscriber may terminate its Subscription at the end of the current Subscription Term by providing written notice at least 30 days in advance. Early termination does not entitle the Subscriber to a refund of prepaid fees.
Recruitera may suspend or terminate the Subscriber's account without prior notice in the event of: a material breach of these Terms; fraudulent, abusive, or illegal use of the Platform; or non-payment of fees following notice.
Upon termination, the Subscriber's right to access the Platform ceases immediately. The Subscriber has 30 days to export Candidate Data before it is permanently deleted. All outstanding fees remain due.
Recruitera reserves the right to update these Terms from time to time. Changes will be published on the Platform and take effect 40 days after publication, or at the start of the next Subscription Term. Continued use of the Platform after that date constitutes acceptance of the revised Terms. For material changes, Recruitera will notify the Subscriber by email.
These Terms are governed by the laws of the Arab Republic of Egypt. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of Cairo, Egypt. In the event of any conflict between the Arabic and English versions, the Arabic version shall prevail.
Severability: If any provision is found unenforceable, the remaining provisions remain in full force.
Entire Agreement: These Terms, together with the Recruitera Privacy Policy and any signed order form or subscription agreement, constitute the entire agreement between the Subscriber and Recruitera.
No Waiver: Failure to enforce any provision shall not constitute a waiver of the right to enforce it in the future.
Force Majeure: Recruitera shall not be liable for failure or delay resulting from causes beyond its reasonable control, including acts of God, government actions, or national emergencies.
Assignment: The Subscriber may not assign its rights under these Terms without Recruitera's prior written consent. Recruitera may assign its rights in connection with a merger, acquisition, or transfer of assets.
Relationship: Nothing in these Terms creates an employment, agency, or partnership relationship between the Subscriber and Recruitera.
| General & | |
| Support | info@recruitera.com |
| Mailing Address | Basharsoft Group Basharsoft Group — Recruitera Teammdash; Recruitera, 5 El-Nile St., Dokki, Giza, Egypt |
| Data Regulator (PDPC) | Personal Data Protection Center — Egyptian Ministry of Communication |
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