By using our platform, you agree to follow our Terms & Conditions, which are designed to protect your rights, our services, and the overall user experience.
Last updated: 1 March 2026
These Terms and Conditions ("Terms") govern access to and use of the Recruitera platform and related services by employers, companies, and organisations ("Subscribers") operating in or recruiting within the Arab Republic of Egypt and the wider MENA region. By registering an account, activating a subscription, or using any part of the Recruitera platform, the Subscriber agrees to be bound by these Terms.
Recruitera is a Software-as-a-Service (SaaS) Applicant Tracking System operated by Basharsoft Group, the technology group behind Wuzzuf, Forasna, and iCareer. These Terms comply with Egyptian law, including:
Personal Data Protection Law No. 151 of 2020 and its Executive Regulations issued under Prime Ministerial Decree No. 816 of 2025 (together, the "PDPL").
Egyptian Labor Law No. 12 of 2003.
The Egyptian Civil Code and any other applicable Egyptian laws and regulations.
"Recruitera" / "Platform": the Recruitera SaaS Applicant Tracking System, including career sites, pipeline management, evaluation tools, AI-assisted features, and related services operated by Basharsoft Group.
"Subscriber" / "You": the company, organisation, or legal entity that has registered an account and entered into a subscription agreement with Recruitera.
"End-User": any individual (e.g., HR team member, hiring manager, recruiter) granted access to the Subscriber's account on the Platform.
"Candidate": any individual who applies for a job through the Subscriber's career page or is added to the Subscriber's talent pipeline via the Platform.
"Candidate Data": all personal information, CVs, assessments, notes, evaluations, and communications submitted by or relating to Candidates and stored on the Platform.
"Subscription": a paid or trial access agreement for the Recruitera Platform, including all ancillary services.
"Subscription Term": the agreed period during which the Subscriber has active access to the Platform.
"Company Account": the Subscriber's dedicated workspace within the Platform, containing all jobs, pipelines, and Candidate Data.
"Subscriber Content": all job postings, evaluation criteria, notes, templates, and data created or uploaded by the Subscriber or its End-Users.
"Basharsoft Group": Basharsoft Group and its affiliates, including Wuzzuf, Forasna, and iCareer.
"PDPC": the Egyptian Personal Data Protection Center, the supervisory authority established under the PDPL.
"Sub-processor": any third party engaged by Recruitera to process Candidate Data on behalf of the Subscriber.
"Working Day": Sunday through Thursday, excluding Egyptian public holidays.
Availability
Recruitera will make commercially reasonable efforts to ensure the Platform is available 24 hours a day, 7 days a week. Planned maintenance will be communicated in advance where possible.
Usage Limits
Recruitera reserves the right to impose reasonable limits on storage, API calls, and feature usage to ensure platform stability and availability for all Subscribers. Subscribers will be notified in advance of any such limits.
Subscriber Requirements
The Subscriber warrants that it is a legally registered entity in Egypt or has the legal right to conduct recruitment activities in Egypt or the MENA region, and that it is authorised to enter into this agreement. The Subscriber takes full responsibility for the selection and use of the Platform.
Compatibility
The Subscriber is responsible for maintaining the hardware, software, and internet connectivity required to access the Platform. Recruitera is not responsible for compatibility issues arising from the Subscriber's own infrastructure.
Account Details
The Subscriber warrants that all account registration details are accurate and legally sufficient to identify the subscribing entity. The Subscriber must maintain the confidentiality of all login credentials and promptly notify Recruitera of any unauthorised access.
Subscriber Responsibility
The Subscriber is responsible for all activities that occur through its Company Account, including all actions taken by End-Users. End-Users do not derive independent rights from these Terms.
Prohibited Use
The Subscriber must not:
Use the Platform to post false, misleading, or discriminatory job listings.
Resell, sublicense, or provide Platform access to third parties without Recruitera's written consent.
Use the Platform for any purpose that violates the PDPL, Egyptian Labor Law No. 12 of 2003, or any anti-discrimination regulation.
Upload or transmit malware, viruses, or any harmful content to the Platform.
Attempt to reverse-engineer, copy, or replicate any part of the Platform.
Use automated tools to scrape, extract, or bulk-download data from the Platform without prior written consent.
Single Account Policy
One legal entity may not maintain more than one trial Company Account. Multiple paid accounts may be consolidated under a single subscription with Recruitera's written approval.
Posting Responsibility
The Subscriber is solely responsible for ensuring that all job postings comply with Egyptian Labor Law No. 12 of 2003, anti-discrimination regulations, and any other applicable law. Recruitera does not review or verify the content of job postings before they are published.
Distribution Channels
Recruitera may distribute job postings through partner job boards and distribution channels, including those within the Basharsoft Group ecosystem (Wuzzuf, Forasna, iCareer). The Subscriber acknowledges that Recruitera does not control third-party distribution channels and cannot guarantee delivery, visibility, or applicant volume.
Accuracy of Postings
The Subscriber agrees not to post listings that contain inaccurate, misleading, or offensive information, hidden keywords, or that promote services rather than genuine employment opportunities.
Data Controller and Data Processor
For all Candidate Data processed through the Platform in connection with the Subscriber's recruitment activities, the Subscriber is the Data Controller and Recruitera acts as the Data Processor under the PDPL.
Subscriber's Data Obligations
The Subscriber agrees to:
Use Candidate Data solely for legitimate recruitment purposes within the scope of the Platform.
Obtain all necessary consents from Candidates before processing their data, including, where required, separate, affirmative consent presented in Arabic in accordance with PDPC guidelines.
Inform Candidates of their rights under the PDPL, including the rights of access, rectification, erasure, portability, objection, and withdrawal of consent.
Not retain Candidate Data beyond the period reasonably required for the relevant recruitment process.
Ensure that End-Users handle Candidate Data responsibly and in accordance with applicable law.
Obtain any controller licence or registration required under the PDPL.
Recruitera's Processing Role
Recruitera will process Candidate Data only on the Subscriber's documented instructions and in accordance with these Terms. Recruitera will implement appropriate technical and organisational security measures to protect Candidate Data against unauthorised access, loss, or breach.
Data Processing Agreement
Where required by the PDPL, the parties shall execute a separate Data Processing Agreement (DPA) which is incorporated by reference into these Terms. In the event of any conflict between the DPA and these Terms with respect to data processing, the DPA shall prevail.
Sub-processors
The Subscriber authorises Recruitera to engage sub-processors to assist in providing the Platform. The current list of sub-processors is published in the Recruitera Privacy Policy. Recruitera will provide reasonable advance notice of any changes to the sub-processor list and will impose data protection obligations on each sub-processor that are no less protective than those in these Terms.
Cross-Border Data Transfers
The Subscriber acknowledges that some sub-processors are located outside Egypt, and consents to such transfers, subject to Recruitera maintaining any licence or approval required by the PDPC and ensuring appropriate safeguards in accordance with the PDPL.
Data Retention & Deletion
Upon termination of a Subscription, the Subscriber may export Candidate Data within 120 days. After this period, Recruitera will permanently delete or anonymise all Candidate Data held under the terminated account, subject to any longer retention required by Egyptian law. Recruitera will confirm deletion in writing upon request.
The Platform includes AI-assisted features such as CV parsing, candidate scoring, semantic search, salary estimation, and interview summarisation. These features are decision-support tools; they assist human recruiters but do not, on their own, make final hiring decisions.
The Subscriber acknowledges and agrees that:
The Subscriber remains solely responsible for all hiring decisions, including those informed by AI-assisted features.
The Subscriber will ensure meaningful human review of any decision that significantly affects a Candidate.
The Subscriber will respond to Candidate requests for human review or explanation of AI-assisted outcomes, where Recruitera is acting as Data Processor.
AI features are provided on a best-efforts basis. Recruitera does not warrant the accuracy, completeness, or fairness of any AI-generated output and recommends that Subscribers periodically audit such outputs for bias or error.
Important: If you choose to share any candidate profile, CV, or recruitment data outside the Recruitera Platform — including with third parties, via email, or through external tools — you do so entirely at your own risk. Recruitera bears no responsibility for any consequences arising from such sharing.
Voluntary Sharing Outside the Platform
The Platform may provide features that allow the Subscriber to share candidate profiles or export Candidate Data. If the Subscriber chooses to share Candidate Data outside the Platform, the Subscriber acknowledges and agrees that:
The Subscriber is solely and exclusively responsible for any and all consequences arising from that act of sharing, including any data protection violations.
Recruitera has no control over how third parties receive, store, use, or distribute Candidate Data once it has been shared externally, and bears no liability for any such use.
The Subscriber must ensure that any external sharing of Candidate Data complies with the PDPL, including obtaining any necessary consents from the Candidates concerned.
Recruitera cannot retract, delete, or control any copies of Candidate Data already shared with or accessed by third parties.
The Subscriber must not share Candidate Data with any party that has not been authorised to receive it under applicable law.
Sharing with Third-Party Recruiters or Agencies
If the Subscriber shares Candidate Data with external recruitment agencies, staffing firms, or other third parties for the purpose of filling a vacancy, the Subscriber assumes full responsibility for ensuring that such sharing is lawful, consented to by the Candidate where required, and governed by appropriate data-sharing agreements.
Subscriber's Right to Export Data
The Subscriber may export Candidate Data from the Platform for legitimate recruitment purposes only. Any exported data must be handled in accordance with the PDPL and must not be retained beyond the period reasonably necessary for the original recruitment purpose.
Recruitera's Right to Disable Sharing Features
Recruitera reserves the right, at any time and without prior notice, to disable any data export or sharing feature if it determines that such use poses a security risk, violates these Terms, or violates applicable Egyptian law.
Indemnification for Unauthorised Sharing
The Subscriber agrees to indemnify and hold harmless Recruitera and Basharsoft Group from any claims, fines, regulatory penalties, or expenses arising from the Subscriber's unauthorised, unlawful, or negligent sharing of Candidate Data, to the extent permitted by Egyptian law.
Fees & Payment
Subscription fees are as set out in the Subscriber's order or agreement. All fees are exclusive of applicable taxes. The Subscriber is responsible for all taxes, duties, or levies arising from the Subscription, except taxes on Recruitera's income.
Subscription Term & Renewal
Subscriptions are entered into for the term specified in the order (default: 12 months) and will automatically freeze the account unless either party gives written notice of renewal at least 30 days before the end of the current term.
Late Payment
Recruitera reserves the right to suspend access to the Platform if any fees remain unpaid after their due date, following written notice to the Subscriber.
Price Changes
Recruitera may adjust subscription fees at renewal with at least 40 days' prior written notice. Continued use of the Platform after the renewal date constitutes acceptance of the revised fees.
No Refunds
Fees paid are non-refundable except in the case of early termination by Recruitera without cause, or as otherwise required by Egyptian law.
Platform Ownership
All technology, software, databases, design, and platform content (excluding Subscriber Content and Candidate Data) are the exclusive property of Basharsoft Group and its licensors. No intellectual property rights are transferred to the Subscriber under these Terms. The Subscriber is granted a limited, non-exclusive, non-transferable licence to use the Platform during the Subscription Term for the purposes described in these Terms.
Subscriber Content
The Subscriber retains ownership of all Subscriber Content. By using the Platform, the Subscriber grants Recruitera a limited licence to process and store Subscriber Content for the purpose of delivering the Platform's services. This licence terminates upon account deletion.
Anonymised Data
Recruitera may use aggregated, anonymised data derived from platform usage — including hiring trends, salary benchmarks, and skills demand data — to improve its products. Such data will not identify the Subscriber or any individual Candidate.
Support
Recruitera will make commercially reasonable efforts to respond to all support requests within two Working Days. Support is available via the Platform's Help Center and by email at info@recruitera.ai.
Modifications to the Platform
Recruitera reserves the right to modify, update, or discontinue features of the Platform at any time. Where a change may have significant negative consequences for existing use, Recruitera will provide advance notice where possible.
The Platform is provided "as is" and "as available". Recruitera makes no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. Recruitera does not warrant that the Platform will be uninterrupted, error-free, or that its use will result in successful hires.
To the maximum extent permitted by Egyptian law, Recruitera shall not be liable for any indirect, incidental, or consequential damages, including:
Failure to hire or recruit particular individuals.
Loss of business, data, or revenue arising from Platform downtime.
Consequences arising from the Subscriber's sharing of Candidate Data outside the Platform.
Actions or omissions of third-party distribution channels or integration partners.
PDPL fines or penalties arising from the Subscriber's failure to obtain proper consent, comply with controller obligations, or otherwise meet its own statutory duties.
By the Subscriber
The Subscriber may terminate its Subscription at the end of the current Subscription Term by providing written notice at least 30 days in advance. Early termination does not entitle the Subscriber to a refund of prepaid fees.
By Recruitera
Recruitera may suspend or terminate the Subscriber's account without prior notice in the event of: a material breach of these Terms; fraudulent, abusive, or illegal use of the Platform; or non-payment of fees following notice.
Effect of Termination
Upon termination, the Subscriber's right to access the Platform ceases immediately. The Subscriber has 120 days to export Candidate Data before it is permanently deleted or anonymised. All outstanding fees remain due.
Recruitera reserves the right to update these Terms from time to time. Changes will be published on the Platform and take effect 40 days after publication, or at the start of the next Subscription Term. Continued use of the Platform after that date constitutes acceptance of the revised Terms. For material changes, Recruitera will notify the Subscriber by email.
These Terms are governed by the laws of the Arab Republic of Egypt. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of Cairo, Egypt. In the event of any conflict between the Arabic and English versions, the Arabic version shall prevail.
Severability: If any provision is found unenforceable, the remaining provisions remain in full force.
Entire Agreement: These Terms, together with the Recruitera Privacy Policy, any Data Processing Agreement, and any signed order form or subscription agreement, constitute the entire agreement between the Subscriber and Recruitera.
No Waiver: Failure to enforce any provision shall not constitute a waiver of the right to enforce it in the future.
Force Majeure: Recruitera shall not be liable for failure or delay resulting from causes beyond its reasonable control, including acts of God, government actions, or national emergencies.
Assignment: The Subscriber may not assign its rights under these Terms without Recruitera's prior written consent. Recruitera may assign its rights in connection with a merger, acquisition, or transfer of assets.
Relationship: Nothing in these Terms creates an employment, agency, or partnership relationship between the Subscriber and Recruitera.
For questions, support, or complaints regarding these Terms or the Platform:
Email: info@recruitera.ai
Subscribers also have the right to lodge complaints regarding personal data matters directly with the Personal Data Protection Center (PDPC), the supervisory authority established under the PDPL.
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