What Is This Job?

A Lead Business Systems Analyst plays a critical role in bridging the gap between business needs and technology solutions. They are responsible for understanding and analyzing the software needs of various departments within an organization. This role involves a deep understanding of both business processes and technical capabilities, ensuring that software systems are effectively aligned with the company’s strategic goals.

What Does This Job Do?

A Lead Business Systems Analyst undertakes a comprehensive analysis of an organization’s software landscape. They map out all internal software, identifying inefficiencies and areas for improvement. This role involves working closely with different departments to understand their specific needs and challenges, and then finding or developing software solutions to address these.

They play a key role in automating processes, optimizing software budgets by eliminating redundancies, and setting software policies and standards. Additionally, they are involved in selecting new software, ensuring compatibility and cost-effectiveness, and negotiating with vendors.

Managing an IT team, they oversee software access and administration, ensuring that all employees have the tools they need. Their work is crucial in driving effective software usage that supports and enhances business operations.

Job Brief

We are seeking a Lead Business Systems Analyst to join our Operations department.

In this role, you will be instrumental in optimizing our software systems across all departments, driving effective implementation and integration to support our business goals. You will map out internal software, identify and solve process inefficiencies, and guide stakeholders in implementing improvements.

Your responsibilities will also include software budget optimization, policy development, and vendor negotiations. This position is ideal for someone with a strong background in software design, development, or implementation, coupled with excellent project management and communication skills.

Responsibilities

• Mapping out and optimizing internal software usage
• Identifying and resolving recurring software/process problems
• Consulting on new software selection and vendor negotiations
• Managing IT teams for software administration and access
• Map out all internal software used by the company
• Identify and resolve recurring software/process problems
• Identify opportunities for automation and process reduction
• Engage resources for software configuration, integration, and improvements
• Optimize the software budget by managing licenses and payment plans
• Devise software policies and standards
• Consult on new software selection and vendor negotiations
• Manage the IT team for software access and administration

Requirements

• BSc in Computer Science, Engineering, or a relevant field
• 4-12 years of work experience in software design, development, or implementation
• Project management experience
• Familiarity with cloud-based business software is a plus
• Experience working across departments as a Business Analyst or Consultant
• Analytical and problem-solving skills
• Strong communication skills and ability to influence diverse stakeholders
• Positive, can-do attitude