What Is This Job?

A Design Operations Manager is a strategic role that focuses on optimizing and managing the operational side of a design team. They play a pivotal role in establishing efficient processes, tools, and systems to enhance the overall productivity and creativity of the design team. Their work involves balancing the needs of design projects with the resources available, ensuring that the team can deliver high-quality work effectively and on time.

What Does This Job Do?

A Design Operations Manager facilitates the smooth functioning of a design team by overseeing and improving the processes, tools, and methodologies used. They work closely with design leaders to define operational strategies and track key performance indicators. Their responsibilities include fostering a collaborative and high-performance culture, coordinating regular team activities and onboarding, and staying updated with industry trends to advocate for innovative tools and practices.

Job Brief

We are seeking a dynamic Design Operations Manager to join our team. In this role, you will be integral in shaping the future of our Design Operations, contributing strategically to all decisions.

You will support cross-functional teams, including Product Design, Brand Design, UX Research, and Engineering, helping them deliver high-quality results efficiently. You will play a key role in enhancing our design system, focusing on reusability and accessibility, and fostering a culture of excellence and team spirit.

If you have a background in design operations and a passion for team management and efficiency, we encourage you to apply.

Responsibilities

• Working with design leadership to set the vision of Design Operations.
• Defining and tracking KPIs for operational efficiency of the Design team.
• Fostering a high-performance culture and driving team-oriented initiatives.
• Coordinating design team rituals and advocating for new tools and best practices.
• Collaborate with design leadership to set the vision of Design Operations.
• Define and track KPIs to ensure the Design team’s operational efficiency.
• Connect designers, researchers, and copywriters with engineering teams for the design system.
• Foster a high-performance culture and drive team spirit initiatives.
• Identify enhancements for the design system focusing on reusability and accessibility.
• Coordinate design team rituals, including design critiques and weekly updates.
• Advocate for new tools, best practices, and staying abreast of design trends and conferences.

Requirements

• 1+ years of experience in a Design Operations role.
• 3+ years of experience in Product Design or UX Design with a focus on design systems.
• Experience in maintaining and extending complex design systems.
• Proficiency in Figma, Miro, Confluence, or similar tools.
• Strong written and verbal English communication skills.
• Excellent teamwork and communication abilities.
• Ability to multitask and work under deadlines on multiple projects.
• Positive attitude and willingness to work collaboratively.