"You need to deliver bad news to a client or senior stakeholder. How do you do it?"

you-need-to-deliver-bad-news-to-a-client-or-senior-stakeholder-how-do-you-do-it

▸ WHAT IT REVEALSCommunication courage, executive presence, honesty.▸ GOOD ANSWER LOOKS LIKEPrepares a clear account of what happened, takes ownership, leads with solutions.▸ RED FLAGSBuries the bad news. Over-explains. Or sends an email instead of speaking live.▸ FOLLOW-UP PROBEHow do you decide how much context to give vs getting to the point?