tell-me-about-a-time-you-improved-a-process-or-way-of-working
▸ WHAT IT REVEALS
Continuous improvement mindset, operational thinking.
▸ GOOD ANSWER LOOKS LIKE
Identified the gap, designed improvement, implemented and measured the result.
▸ RED FLAGS
Incremental tweak with minor impact. No measurement of outcome.
▸ FOLLOW-UP PROBE
Did it scale? Who else adopted it?
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