▸ WHAT IT REVEALSPersuasion, communication, understanding of others' perspectives.▸ GOOD ANSWER LOOKS LIKEEvidence-based approach, understands their objection, moves them thoughtfully.▸ RED FLAGSPushed harder, went around them, or gave up.▸ FOLLOW-UP PROBEWhat's your go-to approach when someone pushes back?