▸ WHAT IT REVEALS

Emotional intelligence, culture repair, leadership accountability.

▸ GOOD ANSWER LOOKS LIKE

Diagnoses root cause, addresses it honestly, rebuilds trust through actions not words.

▸ RED FLAGS

Ignores it. Or tries to boost morale with perks without fixing root cause.

▸ FOLLOW-UP PROBE

Have you ever been the reason morale was low? What happened?