▸ WHAT IT REVEALSEmotional intelligence, culture repair, leadership accountability.▸ GOOD ANSWER LOOKS LIKEDiagnoses root cause, addresses it honestly, rebuilds trust through actions not words.▸ RED FLAGSIgnores it. Or tries to boost morale with perks without fixing root cause.▸ FOLLOW-UP PROBEHave you ever been the reason morale was low? What happened?