▸ WHAT IT REVEALSConflict resolution, emotional intelligence, client management.▸ GOOD ANSWER LOOKS LIKESpecific actions: listened, empathized, found common ground, resolved constructively.▸ RED FLAGSVague, avoided the issue, or escalated without trying to resolve first.▸ FOLLOW-UP PROBEWhat did you learn about managing that type of personality?