"A team member tells you they want to leave the company. What do you do?"

a-team-member-tells-you-they-want-to-leave-the-company-what-do-you-do

▸ WHAT IT REVEALSLeadership, retention, emotional intelligence.▸ GOOD ANSWER LOOKS LIKEListens without defensiveness, understands the real reason, explores options honestly.▸ RED FLAGSGets defensive. Tries to hard-sell them immediately.▸ FOLLOW-UP PROBEWhat if their reason is something you can't fix?